Category: AI and automation

Your own AI assistant for sales: from request to quote A request in, a quote out. How to let AI do the groundwork. AI agents in customer service: where they do and do not work AI can handle more and more on its own. A sober look at what you can automate now. Prompts are the new keywords: how people search in AI In an AI assistant people type whole questions. How to tailor your content to that. An AI chatbot on your website: what works and what annoys Chatbots are smarter than ever. How to use one that helps customers instead of scaring them off. AI Overviews in Google: fewer clicks on informational questions? Google is showing AI answers above the search results in the US. What does that mean for your traffic? AI content and SEO: what Google really thinks Google has spoken about AI content. The answer is more nuanced than you might think. ChatGPT has launched: what does it mean for marketers? Everyone is talking about the new OpenAI chatbot. What can you already do with it, and where should you be careful?